Aldi has just opened a shop near me. There is a good and inexpensive range of continental delicatessen. But there are no hand baskets, only trolleys for which you must have a £1 deposit.
Almost nobody uses the baskets, so people will only buy as much as they can hold in their hands, which is a nuisance and must be bad for business. I expect stuff gets dropped on the floor and has to be swept up.
I spoke to one of the managers and was told that it was "policy" - presumably carved on tablets of stone in some basement.
There are three reasons why people are not using the trolleys. First, you have to dig in your pocket for the £1 coin, assuming you have one in the first place. Second, the trolleys are cumbersome. Third, because most customers are on foot, they are not likely to want more than a hand-basket of things as it would be more than they could carry home.
Is this because Aldi is a German outfit? I have had the same nonsense with Deutsche Bahn over train tickets, as a result of which I don't travel through Germany any more but use an alternative route. Why is there this insistence on rules, beyond the bounds of commonsense?
Wednesday, 15 April 2009
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1 comments:
That was interesting to read. I had not realised there were no baskets as I went in just to have a look round after it opened and found it such an 'odd' shop I have not been back.
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