Wednesday, 15 April 2009

Why no baskets at the new Aldi?

Aldi has just opened a shop near me. There is a good and inexpensive range of continental delicatessen. But there are no hand baskets, only trolleys for which you must have a £1 deposit.

Almost nobody uses the baskets, so people will only buy as much as they can hold in their hands, which is a nuisance and must be bad for business. I expect stuff gets dropped on the floor and has to be swept up.

I spoke to one of the managers and was told that it was "policy" - presumably carved on tablets of stone in some basement.

There are three reasons why people are not using the trolleys. First, you have to dig in your pocket for the £1 coin, assuming you have one in the first place. Second, the trolleys are cumbersome. Third, because most customers are on foot, they are not likely to want more than a hand-basket of things as it would be more than they could carry home.

Is this because Aldi is a German outfit? I have had the same nonsense with Deutsche Bahn over train tickets, as a result of which I don't travel through Germany any more but use an alternative route. Why is there this insistence on rules, beyond the bounds of commonsense?

1 comments:

pelerin said...

That was interesting to read. I had not realised there were no baskets as I went in just to have a look round after it opened and found it such an 'odd' shop I have not been back.

Blog Archive

About Me

My Photo
A heterodox view on politics, transport and the environment, from the perspective of an orthodox and questioning Catholic who worked mostly within the fields of town planning and design.